Report a power outage, hazard or electrical emergency with our online form. Your reported outage may not show on the outage map immediately while our System Control Centre focuses on restoration planning and activities:
For your safety stay at least 10 metres away from any electrical hazard.
In the event Alectra Utilities requires additional details, I consent to receiving follow up communications via email or telephone in regards to this issue.
By submitting this form, I acknowledge that the personal information contained on this form is collected by Alectra Utilities in support of its obligations under the Electricity Act, 1998 and the Ontario Energy Board Act, 1998, applicable Ontario Energy Board Codes and Rules, associated policies, standards and procedures and its electricity distribution license. Use and disclosure of the personal information shall be governed by the Municipal Freedom of Information and Protection of Privacy Act. Questions about this collection should be directed to Alectra Utilities’ Privacy Officer, 2185 Derry Road West, Mississauga, ON L5N 7A6; email: firstname.lastname@example.org